Quality Management

QUALITY POLICY

To meet the needs and expectations of stakeholder, as well as understanding of the self and the links before and after. Based on risk considerations and continuous improvement concept. Our top management has established the following quality policy for the products and services we provide:
First Quality

We plan management and process operation in a systematic way, and through the participation of all employees and continuous improvement of quality, to achieve uniform quality standards.

Best Reputation

We prioritize our customers and will ensure that we can meet their needs by responding to their requests as much as possible. All employees participate in support to maintain the good reputation of the company.

Excellent Service

With the goal of enhancing customer satisfaction, we provide the best service to meet customer requirements and strive to exceed their needs and expectations.

為滿足利害相關者的需要與預期,以及對自我及其前後環節的瞭解,且基於風險考量和持續改進之思維,本公司最高管理階層為所提供之產品與服務制定下述之品質政策:
品質第一

以系統方式規劃管理及過程方式運作,透過全員參與並持續改進品質,期使品質達到一流水準。

信譽至上

以顧客為重,儘量有求必應,確保顧客要求之決定與符合,全員參與支援以維護公司良好信譽。

服務最佳

以提昇顧客滿意度為目標,提供顧客最佳的服務,符合顧客要求並致力超越他們的需求與期望。

QUALITY ASSURANCE

In order to strengthen the quality assurance

Tung Mung complies with relevant international specifications to establish a strict control on the chemical and physical properties of both raw materials and products. Tung Mung not only introduced a sound surface quality inspection system from Krupp Stahl AG, a highly reputable Germany-based steel company, to strengthen the surface examination of coils but also purchased many advanced inspection and test equipments. These above-mentioned measures are used to ensure the quality of Tung Mung products and conform to the customer requirements.

為加強產品品質保證

本公司在ISO 9001:2015品質管理系統架構下依相關國際規範對原料及產品的化學與性質嚴格管制,除了自德國Krupp公司引進健全的表面品檢系統以加強表面品質檢驗之外,也自歐洲及日本購入多項先進的檢驗測試設備,以確保本公司產品的品質,並符合客戶需求。